For the business relationship between Robin Oliver Lucas (X-Hosting) (hereinafter "Provider") and the customer (hereinafter "Customer"), the following General Terms and Conditions apply exclusively in the version valid at the time of the order.
The Provider makes storage space on a server available to the Customer (web hosting) and enables the use of email services (email hosting). The exact scope of services results from the respective product description on the website.
The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalog. By clicking the button "Buy" / "Order", the Customer places a binding order for the goods contained in the shopping cart. The confirmation of receipt of the order takes place together with the acceptance of the order immediately after sending by an automated email.
The Customer assures that the data provided by him is correct and complete. Changes to the data must be communicated to the Provider immediately.
The Customer is obliged to keep his access data (username, password) secret and to protect it from access by third parties. Should the Customer suspect that third parties have gained knowledge of his access data, he is obliged to inform the Provider immediately and to change his access data.
The Customer undertakes not to publish or send any content that violates applicable law or public policy. In particular, the sending of spam emails (unsolicited advertising emails) is prohibited.
Payment is made either via PayPal or other payment methods offered in the ordering process. The fees are to be paid in advance.
If the Customer is in default of payment, the Provider is entitled to block access to the service until full payment is made.
The term of the contract depends on the selected tariff. Unless otherwise agreed, the contract is automatically extended by the respective contract term if it is not terminated in due time.
The right to termination without notice for good cause remains unaffected. A good cause exists in particular if the Customer violates essential obligations of these GTC (e.g. spamming, illegal content).
The Provider is liable for intent and gross negligence. For slight negligence, the Provider is liable only in the event of a breach of an essential contractual obligation (cardinal obligation), the fulfillment of which enables the proper execution of the contract in the first place and on the compliance of which the contractual partner may regularly rely. In this case, liability is limited to the foreseeable, typically occurring damage.
Data communication via the Internet cannot be guaranteed to be error-free and/or available at all times according to the current state of the art. The Provider is therefore not liable for the constant or uninterrupted availability of the website and the service offered there.
The Provider strives for the most uninterrupted availability of its services possible. Downtimes due to maintenance work or technical problems that are not within the sphere of influence of the Provider (e.g. force majeure, fault of third parties) are, however, not excluded.
The law of the Federal Republic of Germany applies. If the Customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the Customer and the Provider is the registered office of the Provider (Wuppertal).
Status: February 2026